Services & Maintenance
At Fireplace Fashions we are proud of our long tradition of providing impeccable customer service. We’re here for you from the moment you visit our showroom through to the years following the installation of your product - and beyond.
Maintenance Services
Gas fireplaces, inserts and stoves can be particularly attractive to owners looking for minimal involvement in operation. However, there are some maintenance and service tasks that cannot be ignored. All the technicians at Fireplace Fashions are factory trained and certified. Our annual service procedures include, but are not limited to the following:
- Venting System
- Pilot System
- Main Burner
- Control Devices
- Safety Devices
- Electrical Connections
- Log Position
- Thermostat
- Clean Glass
- Paint Interior of Firebox
- Re-ember
- Vacuum Control Compartment
- Clean Accessible Blowers
Fireplace Fashions is proud to offer a five star service department maintained by factory trained technicians. We service and repair hearth products from the following manufacturers:
- Heat & Glo
- Quadra-fire
- Fireplace Xtrordinair
- Lopi
- Valor
If you would like to learn more about the maintenance services or brands we offer,
please send us a message or call into our Rochester, NY showroom.